Our veterinary hospital is a referral only / emergency facility. We have specialists who are board certified in all of the major fields of veterinary medicine. These veterinarians see patients referred to them from primary hospitals. A large volume of patients come to our hospital for advanced diagnostics and treatment. It is a fast paced and exciting environment that is designed to provide our patients and their families with state of the art veterinary medical care.
The Client Services Representative is an integral part of the Client Services Team, responsible for providing the highest level of quality service to our clients, referring veterinarians, and members of the GSVS team.
Responsibilities: greet clients and patients; communicate and collaborate with clinical staff regarding patient care and client questions; document conversations in veterinary software; schedule appointments; answer phone calls; check in patients; process client payments; and handle medication as well as discharge instructions when a patient leaves the hospital.
Work Environment: constant proximity to dogs and cats of all sizes and dispositions; must work one weekend shift and some holidays.
The highly qualified candidate should have a dedication to excellent service for each client and patient; feel comfortable learning computer software; and be able to work as a team member and also independently. Compensation is competitive and commensurate with experience; prior veterinary experience is a plus but not required. A comprehensive benefits package is provided to full time employees which includes health care, 401K plan and animal care discounts.
If you are interested, please send your resume to firstname.lastname@example.org, Attn: Career Opportunity.